Delivery

Jewellery:

In most cases your item is made to order and therefore can take three weeks to prepare and send. However it is always worth checking to see if I can rush a job as I sometimes do have items in stock ready to go, or I may have a time slot available to be able to rush something for you.

All items are sent via Royal Mail Signed 2nd as standard in the UK, this will provide you with a tracking number which will update on the system when delivery has been attempted or made. It won't show a parcels journey in-between. If there is no tracking on your parcel when you check just let me know, often parcels arrive before I update the system.

All parcels outside of the UK are sent tracked and signed as standard. Again, depending on where the parcel is being sent it might only show a change of status once it is in your country/delivered.

I keep all my prices low and fair, and therefore your costs include the following items which I deem important for my business, fully recyclable packaging including all tapes, information cards for safe storage at home, and hand written notes thanking each customer personally. 

For extra security and for a quicker delivery I also have Guaranteed 1pm postal options for the UK, this service means delivery is next day, but only after production time!

Larger items:

These are all made to order and will have varying despatch times roughly of 5-6 weeks- dependant on levels of work and intricacy of design. These pieces are always worth an email or chat before you buy to ensure everyone is happy, again, if you are rushed please get in touch.

If any of this confuses you please get in touch hello@fizzgoespop.com 

Thank you